2017 - 2026 · Public sector, insurance
Chatbot platform for government and insurers
I have been building chatbots since 2017, long before LLMs arrived. Since 2020 I have led the architecture and development of a chatbot and webchat platform: bot management, reporting, licensing, deployments in the cloud and fully offline on-premises. About 20 customers in Slovakia and Czechia, from ministries to insurers and a university.
Role: architect, lead developer, DevOps
.NET · Angular · PostgreSQL · RabbitMQ · Kubernetes
2023 - 2026 · AI
AI platform for document assistants (RAG)
Design and development of an AI platform from ingestion to answer. A horizontally scalable processing server (connectors, parsers, vision LLM document conversion, embeddings, Redis Streams queues), an AI API with LangGraph agents and streaming, hybrid search with a reranker and quality measurement with an LLM judge and nDCG.
Role: architect, developer, DevOps
Python · FastAPI · LangGraph · Azure OpenAI · Milvus · Redis · Langfuse
2024 - 2026 · Ministry
Digitalising a ministry's workflows with AI
Design and delivery of several systems for the ministry, from portals and data collection to AI modules. Interesting topics: single sign-on through the ministry's identity provider, semantic search in an archive of decisions, AI answers grounded only in verified sources, document processing with Document Intelligence and accessibility under ID-SK and WCAG.
Role: architect, product owner, DevOps
.NET · Angular · PostgreSQL · Azure OpenAI · Document Intelligence
2024 - 2026 · Public administration, SK and CZ
AI in public administration: documents and speech
Solutions where AI helps civil servants process submissions and recordings. Interesting topics: LLMs and OCR over scanned documents, integration with the existing document management system, deployment in the state's closed environment (OpenShift, watsonx), speech-to-text transcription and governance under the AI Act.
Role: architect, developer, DevOps
IBM watsonx · OpenShift · .NET · Python · Azure
2023 - 2026 · Public sector, large companies
Video calls and live contact from the web
Connecting the chatbot and the website with a live operator through video, screen sharing and Microsoft Teams. Interesting topics: real-time communication over Azure Communication Services, scheduled consultations linked to a booking system, a webchat plugin and call reporting.
Role: lead, DevOps
Azure Communication Services · .NET · Angular
2021 - 2026 · Infrastructure
Azure infrastructure from network to observability
Design and operation of the whole Azure environment: Kubernetes (AKS) and containers, networking and security, infrastructure as code, CI/CD pipelines in Azure DevOps and observability (metrics, logs, alerting) for dozens of production customer environments.
Role: infrastructure architect, DevOps
Azure · AKS · Terraform · Azure DevOps · Prometheus · Grafana · Loki